Frequently Asked Questions

1. Do you assist with importing goods into Iran?
Yes, we provide import services including order registration, customs clearance, and delivery within Iran.

2. Can you help obtain import licenses and permits?
We guide clients through the process of securing necessary licenses and ensure compliance with Iranian regulations.

3. Do you offer warehousing or distribution services?
Yes, we offer storage solutions and distribution networks across major cities in Iran.

4. Can you assist with customs clearance in destination countries?
Yes, we collaborate with international agents to ensure smooth customs clearance and delivery.

5. Can you supply seasonal or perishable goods?
Yes, we handle temperature-sensitive logistics and ensure timely delivery.

6. Do you provide product certifications for international markets?
We offer certifications such as ISO, HACCP, Halal, and others depending on the product and destination.

7. How do you ensure product quality and authenticity?
We conduct inspections, lab testing, and third-party verification before shipment.

8. What payment methods do you accept?
We accept bank transfers, letters of credit (L/C), and payments through authorized exchange offices.

9. Are prices affected by sanctions or currency fluctuations?
Yes, we monitor market conditions and offer flexible pricing strategies to mitigate risks.

10. Do you offer door-to-door delivery?
Yes, depending on the destination country and shipping method.

11. What is the estimated delivery time?
Delivery times vary by destination and transport mode—typically 7 to 30 days.

12. Can you consolidate shipments from multiple suppliers?
Yes, we offer consolidation services to reduce costs and streamline logistics.

13. Can you source specific products not listed on your website?
Yes, we have a wide supplier network and can locate niche or custom items.

14. Do you offer private labeling or packaging customization?
Yes, we provide branding, labeling, and packaging services tailored to your needs.

15. Can you provide price quotations for bulk orders?
Absolutely. Contact us with your product list and quantity, and we’ll send a detailed quote.